Kitchen Nightmares Great for Business

kitchen nightmares good for business

Gordon Ramsay doesn't get involved in the petty struggles, he focuses on delivering value

Kitchen Nightmares is my favorite Gordon Ramsay show. It’s so satisfying to see him go into a struggling business and turn it around.

Gordon Ramsay knows the secret of success. He does what he loves and he learnt to do it well. He concentrates on the essence of business, creating value that customers will want to spend their money on. He compliments this with strong business prowess, ensuring that he delivers quality products and service in the most efficient way possible. On top of all this, he is in a niche that affects everyone – food.

The businesses Ramsay helps are mostly clueless. They’re so hung up on emotional issues, focusing on the problems with their workplace relationships while expecting customers to swallow bad food and bad service. I can’t believe how much crying, tantrum throwing and power struggling happens instead of concentrating on what the business is there for. It’s usually always grown men, too.

Business is about giving the customer what they want and providing it in a way that is better than they could provide it to themselves. Having a business all too often gets caught up in the politics of people, the needs of the staff instead of the needs of the customers. It’s a simple change of focus, that when combined with Ramsey’s inspiring talks, turns businesses around.

This simplicity is testified to by the makers of the show. They have a working formula of “Bad restaurant > Crying staff > Shouting Ramsey > Fixed restaurant” that they repeat episode after episode to keep their customers happy.

And I for one can’t get enough.

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  • http://www.wildcard-ssl-certificate.com/ SSL Certificate

    It’s not at all surprising that multiple restaurants featured on the show have closed. By the time Ramsey is brought in, these places are deep in debt and have no customers. Of course all the buzz when the show is in town will bring in the customers for awhile but the bad habits that got these restaurants there in the first place are bound to show up in at least some of these places. Most restaurants fail and even some that Ramsey tries to help aren’t going to make it. Seems silly to think that everyone that is on the show will make a complete turn around.

  • http://TrueAzimuth.biz Coach Scott Graham

    Although it is easy to blame the business for the failure of a restaurant, I think much of the blame for a restaurant failing after Gordon Ramsay is due to Gordon Ramsay.  You certainly gain some initial notoriety. But think of the reality:  all your current customers (and potential customers) will think you have unknown stockpiles of rancid food in your walk-in, horribly unsanitary and dreadful food preparation and terrible service.  How do you think that will work out in the long run?